Refund policy

Return Policy

We value your business and aim to ensure that your shopping experience with Richwife™ is exceptional. Please take a moment to read through our Return Policy detailed below:

Returns: We have a 30-day return policy. You can easily submit a return for exchange, store credit, or refund here.

Shipping Address: You are responsible for entering the correct shipping information. Please double-check that your shipping address is accurate before completing your order.

Defective or Incorrect Items: If you receive an item that is defective or not what you ordered, please contact our Customer Service within 10 days of receiving your package. We will guide you through the process of returning the item for review. If the defect or mistake is verified, we will either replace the item or issue a refund.

Return Conditions: The item must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.

Return Shipping Costs: If you purchased Checkout+ at checkout, the return label will be fully covered, if not, you will be able to purchase your own return label through the portal.

Refund Processing: If a refund is approved, please allow 7-10 business days for processing. The timeline may vary based on your payment method and financial institution.

Policy Updates: Richwife™ reserves the right to change or update this policy at any time without prior notice. Please refer to our website or contact Customer Service for the most current information regarding our return and refund policies.